Recent Blog Posts

Royal Mail admits to overcharging

Royal Mail has admitted to charging some customers twice for postal services as problems continue to hit its website. Some 600 customers had cards debited twice, at an average of £50 each time, after repeating a purchase which the system told them had initially failed. Various online postage applications – such as Price Finder – have [...]

Industry warns removal of Royal Mail price controls could drive businesses away from mail

Proposed changes to postal regulations to remove price controls on the cost of Royal Mail’s commercial bulk mailing services could undermine competition and threaten the long-term prospects of the medium by driving businesses away from using mail, the Direct Marketing Association has warned. The comments follow a high-level summit of business mail users, postal service [...]

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